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Very little! If good-quality logs are used, the ash will need to be emptied from the stove periodically.

You can remove ash from the stove easily using the tools provided. The ash can be composted or used in the garden as a fertiliser.

Yes. You can use stain, or products such as linseed oil to treat the exterior for the tub against the weather and moisture.

Wooden hot tubs should be drained for cleaning every 2-3 days. This can be extended with the use of chemicals or filtration systems for tubs with a fibreglass or polypropylene liner.

Make sure the stove has cooled down before draining the tub! Failure to do this could damage your stove.
Drain the water out, and scrub all of the internal surfaces using a brush and soap solution. Once complete, rinse down and refill.
For hot tubs with liners, surfaces can be thoroughly wiped down in a similar fashion, before rinsing and refilling.

If the hot tub has a liner (fibreglass or polypropylene) you may use chlorine if you wish to keep using the same water for longer.

Chemicals can be used with lined tubs (fibreglass or polypropylene) where the water doesn’t come into contact with the timber facade but they are not required.
Using chemicals can allow the same water to be retained for longer, between cleaning.

This is a difficult question to answer, because it depends!
Wooden tubs are unsuitable for chemicals, which means water should be changed every 2-3 days when in regular use, with the lid fitted while not in use to ensure no debris finds its way in.
For lined tubs (fibreglass or polypropylene), chemicals such as chlorine, or filtration systems can be used to maintain water quality for a period running into weeks.
Following basic practices such as showering before using the hot tub can extend the period between cleans.
In a commercial setting (such as glamping sites or holiday rentals), water should be changed for each new guests’ arrival.

Lead times vary depending on the product. Please send us an email at info@royaltubs.co.uk, telling us which product you are interested in and we can confirm current delivery lead times.

Product weights can be found at the Technical Specifications link on each of the product pages. We recommend having 4-6 fit and able people present to lift the tub into position upon delivery.

A special base is not required, but the surface must be level, and able to support a weight of up to 2,500kg (depending on the size of the tub). This could be decking, concrete or simply a flat patch of grass.

Packaged dimensions of our hot tubs are listed under the “Technical Specifications” link on each of the product pages. Special attention to be paid to ensure that obstacles like window sills, outside taps and pipes are considered when checking access.

You can find all of the dimensions for our hot tubs under “Technical Specifications” on the product pages. We recommend leaving at least 50cm clear on all sides of the tub for maintenance and inspection, with additional clearance for loading and cleaning in front of the stove.

Access should be clear between the kerbside drop off point and the hot tub’s final position. The base should be prepared before the hob tub’s arrival. Having a garden hose and a few bags of firewood will make it easy for you to get started as soon as the tub is ready to go!

You can make payment using credit/debit card or bank transfer.  Please contact us if you wish to discuss any other payment methods.

Yes, we have interest-free finance options through our partners DivideBuy. You can find details on our finance options page.

We cannot accept cancellations, as all tubs are built to order. Cancellation will result in loss of funds paid. Please ensure that you have checked and double checked everything before placing an order.
If you have questions or are unsure, please contact us and we will be happy to help.

Once you have completed the checkout process, you’ll receive an email confirming your order (this can take up to 20 minutes to arrive in your inbox).
In the Royal Tubs offices, a hive of activity will break out as we confirm stock levels, order materials as necessary and send out instructions to our delivery team to let them know that you too will shortly have a garden the whole street wants to visit!
Once the commotion has died down, you’ll receive another email with delivery instructions and confirmation of your anticipated delivery date.
This email will also contain the instructions you’ll need if you wish to upgrade from delivery only to a full installation service.
Before your tub leaves us, we’ll crack open the champagne to celebrate another soon-to-be-very-happy customer upgrading their garden, and we’ll contact you again to confirm your product’s arrival.