Relax, unwind, and soak away your cares with our Wood Fired Hot Tub Haven

Access should be clear between the kerbside drop off point and the hot tub’s final position. The base should be prepared before the hob tub’s arrival. Having a garden hose and a few bags of firewood will make it easy for you to get started as soon as the tub is ready to go!

Our products are generally very easy to set up, and require a minimal amount of preparation before delivery. You will need to make sure you have a firm and level location for your product. If you have ordered a wood-fired hot tub you will need access to a garden hose to fill it up, as well as a couple of bags of dry firewood to start it up. If you have chosen an electrical product it is important you contact a competent electrician to discuss the safest way to connect it to the mains supply.

Product weights can be found at the Technical Specifications link on each of the product pages. We recommend having 4-6 fit and able people present to lift the tub into position upon delivery.

Your tub arrives fully built, in one piece. Before delivery, check the route from the kerbside drop-off point to the tub’s final position for narrow gaps, steps and obstacles such as window sills, outside taps and pipes.

Packaged dimensions of our hot tubs are listed under the “Technical Specifications” link on each of the product pages. Special attention to be paid to ensure that obstacles like window sills, outside taps and pipes are considered when checking access.

Allow a base of at least 3.5 m by 3.5 m. That covers the tub’s 2.02 m footprint plus room to load the stove, walk around it and clean behind it. The ground must be firm and level.

A special base is not required, but the surface must be level, and able to support a weight of up to 2,500kg (depending on the size of the tub). This could be decking, concrete or simply a flat patch of grass.

When you receive your delivery, your product will already be fully constructed and ready for installation. The driver will help you positioning the hot tub, but you will need some men power at your end if there are no lifting facilities. 4 men can normally carry the tub without major issues. If you have a Sauna coming, you will need to make sure you have a forklift with extended forks or a tele-porter / crane. Crane services are around £150/hour and one hour in most cases is more than enough to lift the sauna into the required position.

If you have decided to opt for an electrical product it will need to be installed by a qualified electrician which you will need to arrange prior to delivery.

A water supply must be present for filling the tub, but a permanent plumbed connection is not required – a garden hose is suitable.

You only need the water supply when you fill or refill the tub, which is every 2 to 3 days in regular use without filtration. Check that your hose reaches the tub’s final position before delivery day so you can start filling as soon as it is in place.

Standard wood-fired hot tubs do not require an electrical supply to operate.
Accessories such as lights, jet and air bubbles will need an electrical connection. We recommend speaking to a qualified electrician before ordering your tub so that you can establish the cost and practicality of installing the power supply, and making the final connection once the tub is in situ.

Our standard stoves are built using 304-grade stainless steel and we also offer upgrades to 316-grade stainless steel, which boast improved composition and are a must if chemicals are to be added to the water.

If you use the tub with plain water and change it every few days, the standard 304-grade stove is all you need. If you want to keep the same water for longer with a filtration package and chlorine or other hot tub chemicals, choose the 316-grade upgrade, which costs £250 and can be added when you order.

The stove’s burn is regulated by adjusting the grates on the front. Using the handles, open or close the grates to increase or decrease airflow. Opening the grates will cause the stove to burn hotter (and consume wood faster), closing them will prolong the burn.

Depending on when it was last used, the wood being burned, the size of the tub and the weather conditions, the tub will reach temperature in 1-3 hours. If the tub is being heated from cold, 1.5-2 hours is a reasonable expectation.

This varies depending on the size of the hot tub, the air temperature and how good the firewood is that you use. Generally they take between 2.5 and 3.5 hours to heat up.

Dry, seasoned hardwood or heat logs make the biggest difference to heating time. If you cover the tub after an evening soak, the well-insulated water will often still be warm enough to use the following morning.

As a general indicator, a larger hot tub will require 6-8 good-quality logs to heat up from cold. This will vary depending on a range of factors including the size of your tub, weather, and when your tub was last used.

To heat your tub and to retain the temperature while you bathe will use about two bags of dry wood. If you cover the tub after using it at night it will still be warm enough to use the following morning. This is possible because the water is well insulated by the wooden tub and wood-burners burn very efficiently.

We recommend using seasoned hardwood (moisture content <20%) or heat logs.

Dry wood heats the water faster, produces less smoke and keeps tar out of the stove and chimney. Look for logs certified Ready to Burn, which guarantees a moisture content of 20% or less. A larger tub typically needs 6 to 8 good-quality logs to heat up from cold, so keep a couple of bags to hand.

No – burning anything else will invalidate your stove’s warranty and could cause damage thanks to higher burning temperatures. We recommend using only seasoned hardwood (moisture content <20%) or heat logs.

Dry wood also burns more efficiently, so you will use less of it to heat the tub and keep it warm while you soak.

Do not be tempted to burn anything other than wood, and it is really important you only ever use dry wood. This will give you the best results, is far more efficient and better for the environment. Never use other solid fuels or wood that is wet.

If heat logs of seasoned hardwood are used there will be minimal smoke produced. Burning treated/painted wood will produce more smoke as well as tar within the chimney and stove.

Most smoke is produced when the fire is first lit. Once the stove is up to temperature, dry wood burns cleanly and the smoke drops away, leaving the gentle smell of woodsmoke.

To begin with there will be some smoke. Using dry wood is the best way to minimise the amount of smoke produced. When the wood gets up to temperature there will be less smoke. However the smell from the firewood is cosy and inviting and, again adds to the whole experience.

Very little! If good-quality logs are used, the ash will need to be emptied from the stove periodically.

Always let the stove cool completely before removing ash, and leave room for air to circulate so the fire burns well. Burning only dry, seasoned hardwood or heat logs keeps tar and soot in the chimney to a minimum. Never burn treated or painted wood.

You can remove ash from the stove easily using the tools provided. The ash can be composted or used in the garden as a fertiliser.

Always wait until the ash and embers are completely cold before removing them. Once cold, ash can go in your household bin, be mixed into garden soil or be added to a compost bin.

You can dispose of your ashes safely in the bin once they are completely cold. Alternatively, ash can be used as compost on your garden. You can simply mix it into the soil or add it to your composting bin.

There is no need to completely clean out the boiler. The wood will continue to burn perfectly well as long as there is room for air to circulate. Before cleaning always make sure the embers have completely gone out first, and invest in a long-handled shovel for safety.

With a filtration package, the water can be kept for weeks rather than days. Without filtration, change it every 2 to 3 days in regular use. In a holiday let, change it between guests

When you change the water, let the stove cool down first, then wipe the liner clean with a soft cloth and a mild soap solution before refilling.

If you do not intend to install a filtration system you will need to change the water in your hot tub every 2-3 days. If you are using it frequently or if it is being used by several different people you may prefer to change the water on a daily basis. Fitting a filtration system and using some chemicals give you the option to change the water less often.

Without filtration, drain and wipe the tub down every 2 to 3 days. With one of the filtration packages and chemicals, you can keep the same water for weeks and simply wipe the liner between uses.

Before draining, make sure the stove has cooled down. Then wipe the acrylic liner with a soft cloth and a mild soap solution, rinse and refill.

Make sure the stove has cooled down before draining the tub! Failure to do this could damage your stove.
Drain the water out, and scrub all of the internal surfaces using a brush and soap solution. Once complete, rinse down and refill.
For hot tubs with liners, surfaces can be thoroughly wiped down in a similar fashion, before rinsing and refilling.

Keeping your hot tub clean is very easy. Natural cleaning products are recommended. First add a mild disinfectant to the hot tub and leave it for up to an hour. Begin to drain the water from the tub. While the tub is wet scrub it using a sponge or a soft bristled brush. Always make sure you rinse the hot tub thoroughly before refilling.

The acrylic liner wipes clean with a soft cloth and a mild soap solution. It resists stains, so there is no scrubbing of bare timber, and nothing to sand or re-oil inside the tub

With a filtration package and chemicals, you can keep the same water for weeks and simply wipe the liner between uses.

Filling time varies depending on the size of your tub, your water pressure and flow rate. You can estimate the filling time by measuring how long it takes your hose to fill a 1 litre container, and multiplying this by the hot tub’s capacity.

The hot tub has a bung in the bottom, or a drain tap outside (if selected) for draining.

Always let the stove cool down before you drain the tub, as draining while the stove is hot could damage it. An outside drain tap can be added as an option when you order, which makes emptying the tub quicker.

Yes. The acrylic liner is chemical resistant, so chlorine and standard hot tub chemicals are fine. If you will use them regularly, upgrade the heater to 316 stainless steel for £250.

Chemicals work best alongside a filtration package, which lets you keep the same water for weeks rather than changing it every 2 to 3 days.

Yes. The acrylic liner is chemical resistant, so chlorine and standard hot tub chemicals are fine, and the UV filter means you will need less of them. If you use chemicals regularly, upgrade the heater to 316-grade stainless steel for £250.

Yes. You can use stain, or products such as linseed oil to treat the exterior for the tub against the weather and moisture.

We recommend a coat of protective oil at least once a year. It helps the timber resist weather and moisture and keeps its colour for longer. Danish Oil or another wood protector works well, and a wooden lid can be treated on both sides.

The appearance of the wood will change naturally with age. To preserve the colour of your tub use an oils such as Danish Oil or any other wood pretector on the exterior of your tub. Wooden lid can be treated from both sides.

It is quite likely you will experience some leakage from a brand new tub.  Given time the water will cause the wood to expand and this will close all the joints resulting in a watertight finish.  Spruce can take 3-5days to swell up and seal up and larch can take over a week.  It is recommended to start filling up the tub with water when your delivery arrives to avoid shrinkage (especially in summer).

Look after your product as directed and it will last a very long time. Our tubs are made from spruce (average life 10 years) or larch (average life 20+ years) high quality woods known for their longevity. There are a few things you can do to help prolong the life of your tub. For instance we recommend a coat of protective oil on at least an annual basis.

Yes… Kids love hot tubs! As always, when children are around water close supervision is required (there is still a drowning risk, even in a hot tub) and you may wish to lower the temperature a little so that the tub is comfortable for them. It is also advisable for children to take regular breaks out of the water.

“Safe soak” times are recommended from 15-30 minutes, with a maximum of 60 minutes (based on water at 40℃). As a rule, the higher the water temperature the shorter your soak should be.

Children should take regular breaks out of the water, and you may wish to lower the temperature a little so it is comfortable for them.

Hot tubs are blissfully quiet. The only noise you will hear is the gentle crackling from the burning logs and perhaps the occasional light roar from the flame in the flue. Many people find these sounds relaxing and they add to the calming experience.

We recommend using a pool thermometer to check the water temperature. NOTE: Always stir the water using a paddle before checking the temperature, as different parts of the tub may not be the same temperature

The water near the stove warms first, so stirring mixes it to an even temperature. Most people find 38 to 40°C a comfortable soaking temperature.

If saunas are used as directed they are perfectly safe to use and can actually offer many health benefits. There are a few precautions  you should be aware of though….

You should not use a sauna if you are pregnant, drunk or using recreational drugs

If you suffer from diabetes, heart disease or another condition that affects your blood pressure you should check with your GP before using a sauna
If you experience any dizziness, or feel sleepy or uncomfortable you should exit the sauna immediately and cool down  in the fresh air
It is safer (and more enjoyable) to share your  sauna experience with another person
Limit your sauna session to a maximum of 15-20 minutes
Drink plenty of water before and after your session to keep your body well hydrated

We recommend the maximum time you should spend in your sauna is 15-20 minutes per session.

If you feel dizzy, sleepy or uncomfortable, leave the sauna straight away and cool down in the fresh air. Drink plenty of water before and after each session to stay well hydrated.

Larch and spruce are superior quality woods that are incredibly durable and require minimal upkeep. Many saunas are still usable after 15-20 years.

To help it last, wipe the seating area with a mild detergent and warm water, and apply Danish Oil to the outside if you want to keep the timber’s original colour.

It really couldn’t be easier to take care of your wooden sauna. The seating area can simply be wiped with a mild detergent and clean warm water. The outside of your sauna will take care of itself due to the natural durability of the wood used. If you would like to retain the original colouring you can apply Danish Oil to the exterior wood.