Your message opens in WhatsApp
The acrylic liner wipes clean with a soft cloth and a mild soap solution. It resists stains, so there is no scrubbing of bare timber, and nothing to sand or re-oil inside the tub
A water supply must be present for filling the tub, but a permanent plumbed connection is not required – a garden hose is suitable.
Filling time varies depending on the size of your tub, your water pressure and flow rate. You can estimate the filling time by measuring how long it takes your hose to fill a 1 litre container, and multiplying this by the hot tub’s capacity.
Yes… Kids love hot tubs! As always, when children are around water close supervision is required (there is still a drowning risk, even in a hot tub) and you may wish to lower the temperature a little so that the tub is comfortable for them. It is also advisable for children to take regular breaks out of the water.
If heat logs of seasoned hardwood are used there will be minimal smoke produced. Burning treated/painted wood will produce more smoke as well as tar within the chimney and stove.
No – burning anything else will invalidate your stove’s warranty and could cause damage thanks to higher burning temperatures. We recommend using only seasoned hardwood (moisture content <20%) or heat logs.
Do not be tempted to burn anything other than wood, and it is really important you only ever use dry wood. This will give you the best results, is far more efficient and better for the environment. Never use other solid fuels or wood that is wet.
Look after your product as directed and it will last a very long time. Our tubs are made from spruce (average life 10 years) or larch (average life 20+ years) high quality woods known for their longevity. There are a few things you can do to help prolong the life of your tub. For instance we recommend a coat of protective oil on at least an annual basis.
As a general indicator, a larger hot tub will require 6-8 good-quality logs to heat up from cold. This will vary depending on a range of factors including the size of your tub, weather, and when your tub was last used.
Very little! If good-quality logs are used, the ash will need to be emptied from the stove periodically.
You can remove ash from the stove easily using the tools provided. The ash can be composted or used in the garden as a fertiliser.
Yes. You can use stain, or products such as linseed oil to treat the exterior for the tub against the weather and moisture.
Without filtration, drain and wipe the tub down every 2 to 3 days. With one of the filtration packages and chemicals, you can keep the same water for weeks and simply wipe the liner between uses.
Make sure the stove has cooled down before draining the tub! Failure to do this could damage your stove.
Drain the water out, and scrub all of the internal surfaces using a brush and soap solution. Once complete, rinse down and refill.
For hot tubs with liners, surfaces can be thoroughly wiped down in a similar fashion, before rinsing and refilling.
The hot tub has a bung in the bottom, or a drain tap outside (if selected) for draining.
Yes. The acrylic liner is chemical resistant, so chlorine and standard hot tub chemicals are fine. If you will use them regularly, upgrade the heater to 316 stainless steel for £250.
Yes. The acrylic liner is chemical resistant, so chlorine and standard hot tub chemicals are fine, and the UV filter means you will need less of them. If you use chemicals regularly, upgrade the heater to 316-grade stainless steel for £250.
With a filtration package, the water can be kept for weeks rather than days. Without filtration, change it every 2 to 3 days in regular use. In a holiday let, change it between guests
Lead times vary depending on the product. Please send us an email at info@royaltubs.co.uk, telling us which product you are interested in and we can confirm current delivery lead times.
Product weights can be found at the Technical Specifications link on each of the product pages. We recommend having 4-6 fit and able people present to lift the tub into position upon delivery.
A special base is not required, but the surface must be level, and able to support a weight of up to 2,500kg (depending on the size of the tub). This could be decking, concrete or simply a flat patch of grass.
Packaged dimensions of our hot tubs are listed under the “Technical Specifications” link on each of the product pages. Special attention to be paid to ensure that obstacles like window sills, outside taps and pipes are considered when checking access.
Allow a base of at least 3.5 m by 3.5 m. That covers the tub’s 2.02 m footprint plus room to load the stove, walk around it and clean behind it. The ground must be firm and level.
Access should be clear between the kerbside drop off point and the hot tub’s final position. The base should be prepared before the hob tub’s arrival. Having a garden hose and a few bags of firewood will make it easy for you to get started as soon as the tub is ready to go!
You can make payment using credit/debit card or bank transfer. Please contact us if you wish to discuss any other payment methods.
Yes, we have interest-free finance options through our partners DivideBuy. You can find details on our finance options page.
We cannot accept cancellations, as all tubs are built to order. Cancellation will result in loss of funds paid. Please ensure that you have checked and double checked everything before placing an order.
If you have questions or are unsure, please contact us and we will be happy to help.
Once you have completed the checkout process, you’ll receive an email confirming your order (this can take up to 20 minutes to arrive in your inbox).
In the Royal Tubs offices, a hive of activity will break out as we confirm stock levels, order materials as necessary and send out instructions to our delivery team to let them know that you too will shortly have a garden the whole street wants to visit!
Once the commotion has died down, you’ll receive another email with delivery instructions and confirmation of your anticipated delivery date.
This email will also contain the instructions you’ll need if you wish to upgrade from delivery only to a full installation service.
Before your tub leaves us, we’ll crack open the champagne to celebrate another soon-to-be-very-happy customer upgrading their garden, and we’ll contact you again to confirm your product’s arrival.
Nationwide UK Delivery
Built in the UK
Finance available
