Wood Fired Hot Tubs, Handcrafted in the UK

What Our Customers Say

Rated 4.7 out of 5 from 153 Google reviews.

 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Christine Knox 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Only contacted Royal Tubs a week ago and they have been so helpful.  Andrew answered my many many questions with no problems whatsoever, Nikita sorted out a speedy delivery and received hot tub this morning.  Driver had a 4 hour drive up to Northumberland but was still so helpful and even asked if I needed more help after unloading it onto my trailer to drive through to the garden.
Delivered 10.30 this morning and already been in it twice today 😁👍. Hot tub is great quality, excellent value and more than I hoped for.
Thank you Royal Tubs
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Craig Gilbert 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Refreshing!! What a great company, couldn’t possibly do anymore to help. From ordering to customer service after fitting absolutely 5*! The wood fired hot tub is great!

Ordered tub Thursday, arrived 7 hours later, friendly energetic delivery drive who couldn’t have done more to help, fully installed and working, removed rubbish from site all within 90mins. After sales was great, final payment on delivery when happy, great advice on first use from Robin!

All in all a great experience, I wish all online companies could be like Royal Tubs!

Thanks again!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Marie Quinn 
 
 
 
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Could not fault them at all, nothing was too much trouble, very professional and knowledgeable, from delivery to set up, very impressed and we love our tub so much! Thank you guys!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 john buttress 
 
 
 
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Great service supplying Little Pentre Barn on time and on budget to satisfy the requirements of the U.K. Government Shared Prosperity Funding Grant.

Robin and Nikita were easy to deal with and highly responsive.  Very happy to recommend.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Taxi Call Centre 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We bought several hot tubs for our airbnbs, the maintenance is simple and customer service is simply amazing (met the owner, Andrew, he was very helpful to choose the best options for us) Very good value for money!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Stephen Braithwaite 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Once again completely satisfied with the after sales service,guy turned up on time,did a great job,would highly recommend royal hot tubs (as I have done in the past Thanks again. Stephen
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Thomas Crabtree 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We purchased five premium hot tubs from Royal Tubs to be used on our glamping site. They have been absolutely fantastic with exceptional customer service and after sales from Robin. Highly recommended and trust worthy!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 SHAUN BOYLE 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We started to build 2 Lodges to be rented out and wanted to find a company that was knowledgeable and supportive. We certainly found that after weeks of looking we came across Royal tubs. We purchased 1 to start with and now have 2. The customer service was amazing 1st class and they listen to your needs and advise to suit your requirements.

The tubs are gorgeous and we have the most positive feedback from customers.

Great quality , good value for money and aftercare if required.

Thanks again for the 5 start treatment.

Ron hull Group
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Alison Glover 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I have been meaning to leave a review. Robin really went out of his way to help me with hot tub cleaning information. His customer service was incredible, he went above and beyond. I can't recommend this company enough.